PSG Courier – Pick-Up & Drop-Off Checklist

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This checklist ensures safe, documented, and efficient pick-ups and drop-offs. Follow every step to maintain accuracy, professionalism, and proper records.

Pre-Pickup Preparation

  • Confirm pick-up address and contact info.
  • Verify cargo details (type, quantity, fragile, temperature-sensitive).
  • Inspect vehicle for readiness (clean, fueled, no maintenance issues).
  • Ensure all equipment is on hand (straps, dollies, gloves, PPE if required).
  • Prepare documentation tools (clipboard, tablet, camera/phone).

Arrival at Pick-Up Location

  • Record arrival time.
  • Take photos of pick-up location exterior.
  • Take photos of interior/storage area where items are located.
  • Note any unusual conditions (wet floors, obstacles, hazards).
  • Contact pick-up staff if needed.

Loading Process

  • Confirm items against pick-up order (count, description, condition).
  • Take photos of items before touching.
  • Safely load items into vehicle using proper securement.
  • Take photos of truck interior after loading.
  • Record start and finish loading times.
  • Note any damages or discrepancies.

Transit

  • Record departure time from pick-up location.
  • Track estimated time of arrival.
  • Optional: Note any traffic issues, delays, or incidents.

Arrival at Drop-Off Location

  • Record arrival time.
  • Take photos of drop-off location exterior.
  • Take photos of unloading area before unloading.
  • Confirm access points, parking, or obstacles.

Unloading Process

  • Safely unload items from vehicle.
  • Take photos of items in the drop-off area before moving if needed.
  • Take photos of items after unloading.
  • Record start and finish unloading times.
  • Have receiver sign documentation if applicable.
  • Note any damages, discrepancies, or special instructions.

Post-Delivery

  • Take photos of empty vehicle after unloading.
  • Update internal logs (time, mileage, observations).
  • Notify office/management of completion.
  • Check vehicle for items left behind or issues before leaving.